Privacy Policy

Last updated: 15th Nov, 2024

Ilika Journeys (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or website. By using our services, you consent to the collection and use of your information in accordance with this policy.

Interpretation and Definitions

Interpretation

The capitalized terms in this document have specific meanings, regardless of whether they appear in singular or plural forms.

Definitions

  • Account: A unique account created for you to access our services.
  • Cookies: Small files stored on your device by our website to track and enhance your browsing experience.
  • Country: Refers to India.
  • Device: Any device capable of accessing our services, such as a computer, smartphone, or tablet.
  • Personal Data: Information that identifies or can identify an individual.
  • Service: Refers to the website and any associated offerings by Ilika Journeys.
  • Service Provider: Third-party entities or individuals facilitating the service on behalf of the Company.
  • Usage Data: Automatically collected data on how the service is accessed and used.
  • Website: Ilika Journeys’ official website, accessible at www.ilikajourneys.com
  • You: The individual or entity accessing our services.

Collection and Use of Your Personal Data

Types of Data Collected

Personal Data
We may collect personally identifiable information, such as:

  • Name and contact details (e.g., email, phone number)
  • Address (city, state, ZIP code)
  • Payment details, if applicable

Usage Data
We collect data automatically when you interact with our website, such as:

  • IP address, browser type, and version
  • Pages visited and time spent on those pages
  • Device type and diagnostic data

Tracking Technologies

We use cookies, web beacons, and other technologies to enhance user experience. You can control cookie preferences via your browser settings.

How We Use Your Data

The Company may use your data to:

  • Provide and improve our services
  • Manage your account and process bookings
  • Communicate updates, offers, and promotional content
  • Analyze user behavior to enhance the website’s functionality
  • Ensure security and compliance

Sharing Your Data

We may share your information with:

  • Service Providers: To perform necessary functions such as payment processing or email notifications.
  • Affiliates: Within our group of companies under strict confidentiality agreements.
  • Business Transfers: During mergers, acquisitions, or sales of the Company.
  • Legal Requirements: To comply with applicable laws or protect the rights of the Company and its users.

Data Retention

We retain your Personal Data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. Usage Data may be retained longer for analytics or legal compliance.

Security

We employ industry-standard measures to secure your data. However, no method of online transmission is 100% secure, and we cannot guarantee absolute protection.

Children’s Privacy

Our services are not directed at anyone under the age of 13. If we discover that a minor has provided us with personal information, we will delete it promptly.

Links to Third-Party Websites

Our website may include links to external sites. We are not responsible for the privacy practices of these third parties and recommend reviewing their policies before sharing any information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be communicated via our website, and the “Last Updated” date will be revised.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Thank you for trusting Ilika Journeys with your travel experiences. We prioritize your privacy and are committed to safeguarding your information.